Privacy Policy
Introduction
At i-TEK RFID, we value the trust you place in us. Protecting the privacy, accuracy, and security of your personal information is an important part of how we operate.
This Privacy Policy explains how we collect, use, protect, and manage personal information when you interact with our website, digital platforms, products, services, and business communication channels.
By using our website or sharing information with us, you agree to the practices described in this policy.
Information we collect
We may collect information through the following channels.
Information provided by you
We may collect personal details such as your name, company name, email address, phone number, location, and business enquiry details when you submit a form, request information, contact us, or engage with our services.
Information collected automatically
We may collect certain technical information through cookies, server logs, analytics tools, and similar technologies. This may include browser type, device information, IP address, pages visited, time spent on the website, and interaction patterns.
Such information helps us understand website performance, improve user experience, and make our digital platforms more effective.
How we use your information
We use the information collected to respond to enquiries, process service requests, provide relevant information about our RFID and IoT solutions, improve our website, and enhance our products and services.
We may also use your information to share updates, conduct feedback surveys, understand customer needs, and support business communication related to our offerings.
Your personal information is used only for relevant business purposes and is handled responsibly.
Data sharing
We do not sell, rent, or trade your personal information.
Your information may be shared only when required to deliver our services, comply with applicable laws, support legitimate business operations, or work with authorised service providers who assist us in managing our website, communication, analytics, or customer support.
Where third-party service providers are involved, we expect them to handle your information securely and only for the intended purpose.
Data protection
We use appropriate technical, administrative, and operational safeguards to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.
While no digital platform can guarantee absolute security, i-TEK RFID takes reasonable measures to maintain the confidentiality, integrity, and protection of personal data shared with us.
Cookies and tracking technologies
We may send you relevant updates about i-TEK RFID, our products, services, and industry-related information if you have engaged with us or given your consent.
You may opt out of marketing communication at any time by using the unsubscribe option in our emails or by contacting us directly.
Transactional or service-related communication may still be sent where necessary to respond to enquiries, process requests, or provide essential service information.
Data retention
We retain personal information only for as long as required for the purpose for which it was collected, or as needed to meet legal, regulatory, operational, or business requirements.
When personal information is no longer required, we take reasonable steps to delete, anonymise, or securely manage it.
Your rights
Depending on applicable laws, you may have the right to request access to your personal information, ask for corrections, withdraw consent, or request deletion of your data.
To exercise these rights, please contact us using the details provided below.
Privacy policy updates
i-TEK RFID may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or data protection practices.
Any significant updates will be reflected on this page. Continued use of our website after updates indicates your acceptance of the revised policy.
Acceptance of terms
By using our website or interacting with our digital platforms, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this policy, please discontinue use of the website.
Our commitment
At i-TEK RFID, we collect information with care, use it responsibly, and protect it with appropriate safeguards. Our approach is guided by trust, transparency, and respect for the personal information shared with us.
Contact us
For questions, concerns, or requests related to this Privacy Policy, please contact us at: